Free Shipping On All Orders Of $75+

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Shipping & Returns

Shipping

Have questions about our shipping process? Here are a few good things to know:

Our domestic shipping pricing structure is:

$8 for orders of $50 or below
$5 for orders between $50 and $75
Free for orders of $75 or above

We use this structure to encourage you to bundle your current and anticipated near-future orders to achieve efficient and sustainable shipping practices.

Orders canceled prior to shipment are refunded at no cost.

Orders leave our studio (located just outside of Pensacola, FL) via USPS on Tuesdays and Fridays (excluding holidays when USPS is closed).

Wondering why you have to wait a couple of days for your order to go out? It all comes back to freshness! We make all of our skincare ourselves and often batch products only after they are ordered.

This means you are getting the freshest, most potent skincare possible, instead of something that’s been sitting on the shelf for months. Trust us, it’s worth the wait!

An order received by noon (CST) the day prior to a ship day will generally go out the following day, while orders received later may go out on the subsequent ship day.

You will receive a tracking number as soon as your package ships.

Returns

If you would like to return a product, simply e-mail us at returns@wildicebotanicals.com with your order number and a list of which product(s) you'd like to return.

Once we receive the return, we'll provide a full refund minus actual shipping costs.

Want to make a partial return (example: one item out of a set)? We're happy to process those too. At this time only unopened, unused products are eligible for returns and refunds.

International

We currently offer shipping to USA addresses.

We are actively working to introduce shipping to dozens of additional countries, including Canada, the entire European Union, and many more.

Check back here frequently for updates, or subscribe to our newsletter on the footer of this page.