Droplet Rewards
A Droplet is our name for a reward point. We call them Droplets because we worked them out to be equivalent in value to an average drop of one of our products. This anchors them to something real, which makes them that much more fun.
To get started, all you need is a store account - we take care of the rest! 😊 Click the 💧 widget in the lower right hand corner of your screen to earn Droplets in exchange for social sharing, referrals, creating an account, purchases and reviews.
When you're ready to spend, you'll use the widget to select a reward to redeem, which then generates a coupon code
Ways to Spend Droplets
Valid On Any Subscription box Purchase
$5 Off Coupon: 200
$10 Off Coupon: 300
$15 Off Coupon: 400
$20 Off Coupon: 500
$25 Off Coupon: 600
$30 Off Coupon: 700
$50 Off Coupon: 1000 (best value)
Answers to Common Questions
Are Droplets redeemable only on subscriptions?
Yes, Droplets are exclusively redeemable with our subscription program. We've built the friendliest subscription program in the industry: your box has complete flexibility and can be paused or cancelled any time. We enable you to customize your orders fully—add or remove products between shipments, adjust shipping details, change delivery frequency, you name it—all with dynamic discounts that update with your box's total order value.
You see, subscriptions not only help us forecast production needs accurately, but also maintains the freshness and potency of our products, as everything is chilled. By focusing Droplets on subscriptions, we aim to streamline our operations and extend the savings to you, making our business model both efficient and sustainable.
While you can easily pause or cancel your subscription at any time, we believe you (and your skin) will appreciate the convenience and benefits of potent, timely skincare.
Can I use my Droplets if I already have an active subscription?
Absolutely! You can easily apply your Droplets as a discount code for your next subscription renewal. Simply enter the code in your customer portal and click "Apply!" Plus, your Droplet Rewards can be combined with your existing subscription discounts, allowing you to take advantage of some of our deepest savings as our way of saying thank you for your continued loyalty.
To collect Droplets, do I have to remember a code, or save something?
You don't have to do a thing. We save everything on our end; any time you make a purchase we add a Droplet per dollar spent, and any time you leave a product review we add 50 Droplets per review. Likewise any time you use the Droplet widget to social share or to generate a referral we reward you with droplets and save your balance for you. In this way, Droplets are much more convenient than discount codes.
Will I know when I earn enough Droplets for a new discount or free product?
Yes - in addition to being able to easily check your Droplets using the Droplet widget in the lower right corner, we'll also send a little reminder to the email address associated with your store account. You'll never miss an opportunity to save.
Do Droplets expire?
No. Droplets never expire. In addition to social sharing and referrals, you'll earn Droplets for every purchase you make, so don't forget to either sign up before you buy, or create a store account at checkout 💃
What's the difference between Droplets and standard discount codes?
Most importantly, Droplets accumulate. As you collect them over time they will pool into ever-greater numbers and ever-greater discounts.
I have Droplets, how do I redeem them?
To spend Droplets: If you're not logged into your store account, you will need to log in first. Once logged in, click the floating Droplet Rewards widget in the lower right corner. From there, click "Ways to redeem," and you'll see the word "Redeem" next to any reward you are eligible for. Simply click the "Redeem" button and copy the coupon code provided, then enter it as your discount code at checkout. Droplet Rewards discounts are only eligible for Subscription purchases. Note that if you don't enter the code at checkout it will be saved for you to use at any future purchase.
When can I use the Droplets that I earn from store purchases?
On top of social sharing, you earn 1 Droplet per $1 spent. As soon as you check out, those Droplets will be credited and can be used towards your next purchase. It make take two or three minutes for your account to fully adjust to a new balance.
I used two different email addresses so now I have Droplets under two store accounts. Can I combine them from both store accounts?
For security reasons we can't combine store accounts. We encourage you to use your best email address, one you will have for a long time after you sign up - that way you never need to worry about lost Droplets.